Saturday, May 31, 2008

its on like donkey kong..... Baby time

been here since 8am- its now 6:22, were delirious, but the drugs have kicked in and were having fun as usual. More to come


Thursday, May 15, 2008

Oh Hell No! - Inspired Customer Feedback

Yeah I was smiling on the inside after this one.....


Date: Thu, May 15, 2008 at 5:45 PM
Subject: RevZilla Customer Service Inquiry - Other

A customer service inquiry has been submitted:

chris fxxxxx


Oh hell no! I ordered yesterday after 2pm pacific time and received my product @11am this morning. now thats what i call better than next day delivery. I was expecting the package to be something i ordered months ago from another company. I could hardly have got it faster if i had shopped for it locally (i did by the way and they dont carry the product yet, its too new I guess). any way thanks a lot. I read a review from one of your customers saying they were delighted to have received their product next day but i would have never believed i would have received mine next day.


Booyah. Son.

Wednesday, May 14, 2008

Yelp is a completely ego driven time sink. I love it.

My Yelp career began about a month ago. It ended today.

For those of you who were around for Watergate.. Yelp is like Mypace + Wikipedia + the Yellow Pages geared toward an artsy, cultured, hipster crowd. There are way to many used record stores reviewed on there for their primary user to be anything different.

In all honesty though, from what I saw, a myriad of different type folks are on Yelp proliferating themselves, and showcasing their writing chops or lack thereof.

I originally got on to leave a good review for my friend bill who owns a coffee shop down the street from RevZilla. I left my review, mentioned the coffee, service and fare coupled with a dynamite Mr. T drop in that I thought was funny.

Yelp was cool... then I realized that people were tagging my breif blurb as "funny", "cool" etc.... than I got a compliment tag... Yelp became like the crazy blog I had in college, only now I had an audience built in and could tell my stories which aren't fit for this blog based upon the nationwide venues that they occurred at. At that point yelp went from cool to awesome - granted your someone who likes to tell a good story or two for no other reason than to get a good laugh.

So for about a month when I was bored I scribed a story or two and ended up writing about 9 restaurant / bar reviews which spawned a handful of random feedback.

Well today I woke up to handful of messages and much to my surprise my review of the House of Chen, one of our favorite "late nite" philly food spots, was the "review of the day" and my goofy mug was plastered on the front page for Philadelphia. Sweet.

So now, after realizing that witty writing can actually get noticed on a grander scale, you would think I would be more inclined to build out my stable of "stories" further... but nah the excitement has peaked and the novelty has waned... back to driving incremental sales and tracking cohort analyses for RevZilla full time....

Kudos to yelp though. Great site, solid design, smart functionality & usability scheme. Well done, sir. Well done.

Click to see my HOC review.


Thursday, May 08, 2008

Hilarious November Rain Breakdown

This has nothing to do with anything relating to marketing or (which is still killing it btw)

Someone took the time to breakdown the classic 9 minute GNR video for November Rain and it is hilarious. Aside from the fact that they are my favorite band of all time, this post is completely irrelevant to my blog.... however this is my blog, and I will do what I want.

An Excerpt:

"Minute Five: A helicopter flies around Slash, giving us rockgodness from all angles, although possibly putting his cigarette out in the process, which is not a bad thing, as it will kill you. Smoking, I mean, not guitar solos. Although if any guitar solo could kill, it would be this one. You can tell Slash is a rock god because his stance is so wide he is almost doing the splits. "

Hilarious. The rest of the article is just as good if you remember anything about the video.

Click Here for the Article